Online Dispute Resolution in Accordance with Article 14, Section 1 ODR-VO
The European Commission is providing a platform for online dispute resolution (OS), that can be found here. You can also contact an approved ADR (Alternative Dispute Resolution) Provider in Portugal.
Approved ADR (Alternative Dispute Resolution) Provider Portugal
Customers residing in Portugal can also contact the approved ADR (Alternative Dispute Resolution) provider of their area.
For more information contact the Consumer Portal at www.consumidor.pt.